What is AI Answers?

AI Answers is a feature that enhances Customer Communities by providing AI-powered search and real-time, conversational responses. It uses advanced AI models to deliver instant, cited answers with relevant sources, improving transparency and trust. The feature includes an expandable panel for deeper insights and continuously improves based on user feedback.

Key highlights:

• AI-driven search and instant answers
• Cited responses with source links
• Real-time streaming of answers
• Expandable insights for more context
• Continuous learning from user interactions

For more details, see:

• AI Answers Overview
• Configure AI Answers in Community
• Use AI Answers in Community