AI Answers
This article helps to understand AI Answers in Customer Communities.Overview Configure AI Answers in Community Use AI Answers in CommunityOverview AI Answers enhances the Customer Community experience by empowering users with AI-powered search and response capabilities. This feature uses latest advanced AI models to deliver real-time, conversational responses that feel natural, accurate, and dynamic.When users search for information within the community, AI Answers provides instant, cited responses that include relevant sources for transparency and trust. The AI Answer panel also includes an expandable list that allows users to explore deeper insights and related content.Key HighlightsAI-Driven Search: Provides answers to your questions. Cited Responses: Provides AI-generated answers with source links for further reading. Real-time Streaming: Displays answers as they are generated for an interactive experience. Expandable Insights: Allows users to view additional context or sources wit
