Skip to main content

Unanswered questions

11 Topics
T
Test User ANew Participant
asked in Product Q&A
Why isn't my shopify zap triggering for new customer accounts?

I created a Zap to connect my Shopify store with my Cloud Firestore database. The process is as follows: 1. A new customer account is enabled through my Shopify store.2. The login email is compared to a Firestore collection to check if it belongs to an existing user in my database.3. A new document for that user is created in a Cloud Firestore collection, containing the Shopify customer information.I have tested and published this Zap without errors. However, it only triggers during testing in Zapier. In step 1 (Customer Account Enabled > Test > Continue with selected record), the Zap runs successfully when tested with any existing customer records.

00
T
2 days ago
T
Test User ANew Participant
asked in Product Q&A
Why isn't my shopify zap triggering for new customer accounts?

I created a Zap to connect my Shopify store with my Cloud Firestore database. The process is as follows: 1. A new customer account is enabled through my Shopify store.2. The login email is compared to a Firestore collection to check if it belongs to an existing user.3. A new document for that user is created in a Cloud Firestore collection, containing the Shopify customer information.I have tested and published this Zap without errors. However, it only triggers during testing in Zapier. In step 1 (Customer Account Enabled > Test > Continue with selected record), the Zap runs successfully when tested with any existing customer records.

00
T
2 days ago
A
adminCommunity Manager
asked in Product Q&A
Why isn't my shopify zap triggering for new customer accounts?

I created a Zap to connect my Shopify store with my Cloud Firestore database. The process is as follows: 1. A new customer account is enabled in my Shopify store.2. The login email is compared to a Firestore collection to check if it belongs to an existing user.3. A new document for that user is created in a Cloud Firestore collection, containing the Shopify customer information.I tested and published this Zap without errors. However, it only triggers during testing in Zapier. In step 1 (Customer Account Enabled > Test > Continue with selected record), the Zap runs successfully with any existing customer records.

11
A
2 days ago
A
adminCommunity Manager
asked in Product Q&A
Why isn't my shopify zap triggering for new customer accounts?

I have created a Zap to connect my Shopify store with my Cloud Firestore database. The process is as follows:1. A new customer account is enabled through my Shopify store.2. The email used to log in is compared to a Firestore collection to check if it belongs to an existing user in my database.3. A new document for that user is created in a Cloud Firestore collection, containing the Shopify customer information.I have tested and published this Zap without errors. However, it only triggers during testing in Zapier. In step 1 (Customer Account Enabled > Test > Continue with selected record), the Zap runs successfully when tested with any existing customer records.

91
A
3 days ago
A
adminCommunity Manager
asked in Product Q&A
What does moderatekit do?

What does ModerateKit do?

41
A
3 days ago
A
adminCommunity Manager
asked in Product Q&A
What is moderatekit and how does it work?

What is ModerateKit, and how does it work?

21
A
3 days ago
A
adminCommunity Manager
asked in Tips & Tricks
Best practices for creating zapier workflows

Hi everyone! I'm setting up multi-step workflows in Zapier to automate tasks between Google Sheets and Slack. I'm particularly interested in tips for managing conditional logic and error handling. Does anyone have suggestions or can recommend a helpful resource? Thanks in advance for your insights!

10
A
7 days ago
A
adminCommunity Manager
asked in Product Q&A
testing number 5 - catching webhooks

testing - catching webhooks

10
A
12 days ago
A
adminCommunity Manager
asked in Product Q&A
testing number 3 - catching webhooks

testing number 3 - catching webhooks

10
A
12 days ago
A
adminCommunity Manager
asked in Company announcements
testing 2

testing 2 - webhooks

20
A
14 days ago
A
adminCommunity Manager
asked in Company announcements
testing

testing

10
A
14 days ago

Badge winners

Show all badges
Terms & ConditionsCookie settings
Footer Example