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Creé un Zap para conectar mi tienda de Shopify con mi base de datos de Cloud Firestore. El proceso es el siguiente:
  1. Se activa una nueva cuenta de cliente en mi tienda de Shopify.
  2. El correo electrónico de inicio de sesión se compara con una colección de Firestore para verificar si pertenece a un usuario existente.
  3. Se crea un nuevo documento para ese usuario en una colección de Cloud Firestore, que contiene la información del cliente de Shopify.
He probado y publicado este Zap sin errores. Sin embargo, solo se activa durante las pruebas en Zapier. En el paso 1 (Cuenta de cliente activada > Probar > Continuar con el registro seleccionado), el Zap se ejecuta correctamente al probarlo con cualquier registro de cliente existente.



Translation by Gainsight AI


I created a Zap to connect my Shopify store with my Cloud Firestore database. The process is as follows:
  1. A new customer account is activated in my Shopify store.
  2. The login email is compared with a Firestore collection to verify if it belongs to an existing user.
  3. A new document is created for that user in a Cloud Firestore collection, containing the Shopify customer information.
I have tested and published this Zap without errors. However, it only triggers during tests in Zapier. In step 1 (Customer account activated > Test > Continue with the selected record), the Zap runs correctly when tested with any existing customer record.



It sounds like you're experiencing an issue where your Zap, designed to trigger on new customer account activations in Shopify, is not activating as expected. Here are some steps you could take to troubleshoot and resolve this issue:

1. **Check Trigger Settings:** Ensure that your Zap's trigger is correctly set to "New Customer" in Shopify. Double-check that you have selected the correct Shopify account and store.

2. **Test the Trigger:** In Zapier, use the "Test Trigger" option to ensure that new customer data is being pulled correctly from Shopify. This can help identify if there's a disconnect between Shopify and Zapier.

3. **Shopify Permissions:** Verify that your Shopify account permissions allow Zapier to access customer data. If permissions are restricted, the Zap won't trigger properly.

4. **Zap Activation:** Ensure that your Zap is activated and not in draft or paused mode. Only active Zaps will trigger automatically.

5. **Zapier Logs:** Check the Zapier task history for any error messages or logs that might indicate why the Zap isn't triggering. This can provide insights into where the process might be failing.

6. **Email Matching Logic:** Since you mentioned email matching, ensure your logic is correctly set up in the Zap to compare the email from Shopify with your Firestore collection. Any mismatch or error in this logic could prevent the Zap from completing.

7. **Review Firestore Integration:** Ensure that your Firestore integration in the Zap is correctly configured to accept and process the data.

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